Customer reviews of Rose Motors

By Kieran on 23 November 2021 | Verified purchase

Complete honesty from the start to the very end (we accidentally over paid and as soon as they noticed, we were immediately notified and they were adamant to rectify the error we made). Not many people would be honest and transparent and given the current climate we are all facing, it gave me a huge sense of appreciation and clarity that there are still good and honest people out there! We bought a top spec A5 and it was fairly priced, we were given the opportunity to test drive, take a look around and there was no pressure to buy. Sara went out of her way to get to know us and it felt as if we were talking to a friend, not a seller. Ajmal was brilliant in the aftercare process and offered us an excellent warranty plan. I had a funeral that I had to attend to and he was more than kind and understanding with my delayed responses. I would encourage many other trade sellers (major franchises included) to take a look at how Rose Motors operate. They are an asset to the motor sales industry and they should be viewed as the standard to how other trade sellers should operate. Thank you again Sara and Ajmal. We appreciate your kindness, honesty and transparency.

Reply from Rose Motors on 23/11/21

Thank you very much for your kind words. It was nice to meet you and your family. Enjoy the Audi A5 Quattro. Kind Regards Ajmal

By Anonymous on 08 November 2021 | Verified purchase

Bought a lovely clean car from Rose Motors LTD. The pictures looked very attractive and showed the car from every angle both inside and outside. Arranged a viewing and car looked even better physically than the pictures. The seller was very honest approachable and easy to talk to. Had my car for over 2 weeks now and all is fine. Thank you Rose Motors. I would have no hesitation recommending you to friends and family.

Reply from Rose Motors on 08/11/21

Thank you very much for your kind words and thank you for choosing Rose Motors to purchase your new car. It was nice dealing with you. Kind regards Ajmal

By Anonymous on 06 November 2021 | Verified purchase

Very pleased with the service I received, I rang up to see the car and was told it would be there in 15 minutes. Got there and it was waiting ready for me to have a look at. The car was described as in the advert, looking clean and honest. So I decided to have a test drive. Having never driven an automatic before Ajmal explained what to do. He couldn't have been more helpful. I decided to buy it and a week later was the proud and smiling owner of a cracking Land Rover Freelander 2. Ajmal sorted all the paperwork and registration out for me, apart from the problem with the bank transfer which Ajmal again helped me sort out, it was a stress free sale. Many thanks again.

Reply from Rose Motors on 06/11/21

Thank you very much for taking time out to leave us outstanding feedback. Your custom is highly appreciated. Enjoy the Landrover Freelander HSE. Kind regards Ajmal

By Alex Byng on 16 October 2021 | Verified purchase

Rose Motors were absolutely amazing from beginning to end. They were so helpful and friendly and answered any and all questions I had. The customer service was second to none and I would more than happily use them again in future for anything I need.

Reply from Rose Motors on 16/10/21

Thank you very much for your custom and kind words Alex. Enjoy the Audi S Line. Kind regards Ajmal

By Patrick Duke on 14 October 2021 | Verified purchase

Very honest and help full people, my E class was just as they said it was , had no problem buying just on their word ,150% very good people to deal with and the delivery was spot on too, thank you Saira and husband .

Reply from Rose Motors on 14/10/21

Thank you very much for your custom and kind words. It was nice doing business with you. Enjoy your new car. Kind regards Ajmal

By Robert John Grattan on 13 October 2021 | Verified purchase

Great customer service. Very friendly and attentive to what you’re looking for. Very quick with getting me what I wanted on a deadline!

Reply from Rose Motors on 13/10/21

Thank you very much for your kind words. It was nice dealing with you. Enjoy your new car. Kind regards Ajmal

By Anonymous on 11 October 2021 | Verified purchase

Not pushy at all let the car do the selling but had the knowledge of history of the car to hand to make the sale a swift process

Reply from Rose Motors on 11/10/21

Thank you very much for your kind words and thank you for your custom. Enjoy your new car. Kind regards Ajmal

By Richard Walters on 07 October 2021 | Verified purchase

From the moment i arrived at Rose Motors and saw the car i was interested in, i knew the journey had been worth it. Having visited so many dealers to view cars that ended up nothing like they were described in the advert! They gave me full access to the vehicle which was exactly as described on their website. They were so helpful and professional. During the test drive i found a problem with the stereo unit, this was soon alleviated. The team couldn't do enough for me and after a few calls found a replacement unit online, ordered it for me and made arrangements that suited me completely to go and have it replaced at a local garage at no cost to myself. They really couldn't of been more helpful. Rose Motors has a first class aftersales service, they quickly sorted out the problem with the car. The deal was completed in an excellent transaction, first class, no hassle service. I can't recommend these guys highly enough as a company to buy your next vehicle from.

Reply from Rose Motors on 07/10/21

Hey Mr Walters, thank you very much for your custom and feedback. It was nice doing business with you. Enjoy your new car. Kind regards Ajmal

By Andrew Oloughlin on 03 October 2021 | Verified purchase

A very professional company that has the customer at heart! Would recommend to anybody buying there next car!!

Reply from Rose Motors on 04/10/21

Thank you very much for your kind words. It was nice to meet you and your family. Enjoy the Mercedes E350 Sport. Kind Regards Ajmal

By Anonymous on 25 September 2021 | Verified purchase

Fantastic service and a beautiful car. They have an outstanding range and really looked after me through the whole purchase, I'd highly recommend them 👍

Reply from Rose Motors on 26/09/21

Thank you very much for your custom and feedback. Enjoy your new car. Kind regards Ajmal