Customer reviews of Rose Motors

By Dawn P on 28 November 2020 | Verified purchase

Seen a lovely looking car on Autotrader, well presented clean and attractive advert, was not comfortable purchasing by the click and collect service but needed a new car within days but due to COVID restrictions we could not view or test. Decided to part with my cash and put myself in the mercy of the sellers hands. Car arrived delivered to our door in Greater London the next day. I had paid over £8900 for a car which I had not seen or driven, when car arrived it was beautiful clean exactly as it was in the advert in fact better. My wife was in tears, since we paid the cash and up until the car arrived at our door lots of things were going in our head. Once delivered the seller Ajmal called and asked the delivery driver to give me the keys and asked me to drive it and test it. Car drove very good smelt clean and fresh, Ajmal asked if I was happy with car and said if I am not happy he will take the car back and refund me. Such honest person to deal with who put me at ease.

Reply from Rose Motors on 29/11/20

Thank you for your feedback Mr Poole, it was nice doing business with you, I fully understand how you must have felt paying for such an expensive car without viewing or testing it. At Rose Motors we put ourself in the customers shoes, we would never mislead you on the condition or mechanical state of any vehicle, you can be rest assured any vehicle on our website has been fully tested and only ready for sale once we are sure it is worthy of selling through our name. Kind regards Ajmal

By Stephen M on 28 November 2020 | Verified purchase

Had a great experience buying from rose motors .My previous car was written off on driveway and needed replacement ASAP. Saw the red Mazda 6 sport on website and initially put a call to Rose motors .After a quick payout from insurance, contacted him again and asked if he could deliver to my address 30 miles away , No problem, Delivered car today , with fresh mot , new brake pads and service completed. Great professional 1st class service . Will definitely be using Rose motors again for future car purchases. I have bought about 15 cars over 30 odd years and this was by far the best buying experience, Thanks again

Reply from Rose Motors on 28/11/20

Thank you very much for your feedback and custom Mr McCauley, it was nice to meet you. Enjoy the Mazda 6 Sport. Kind regards Ajmal

By Marcus P on 06 November 2020 | Verified purchase

Honest dealer out there making an honest living, viewed all their cars which were clean and in good condition. They were quick in answering my questions, did not push me to buy, gave me plenty info about the car, showed me all the paperwork and gave me as much time as I needed to make my decision. I received all the help I needed and was given excellent service throughout. I was impressed by the covid measures in place, felt very safe. Ajmal was outstanding.

Reply from Rose Motors on 07/11/20

Thank you very much for your feedback Mr Powell, I am overwhelmed. It was nice to meet you and your wife, Enjoy your new car. Kind regards Ajmal

By Abigail M on 29 October 2020 | Verified purchase

Fantastic service all round. Professional, courteous customer-first mentality. In particular Ajmal was attentive and provided first class service. 1st rate in every way. Delighted with experience. Will definitely be back and will also use for wife’s car now.

Reply from Rose Motors on 06/11/20

Thank you very much for your kind words, it was nice to meet you and your father. Enjoy the Mercedes. Kind regards Ajmal

By Barry H on 21 October 2020 | Verified purchase

I would definitely recommend Rose Motors. I flew from N Ireland so trusting the dealer from the initial phone call was important. This dealer sells a smaller number of high quality cars from his home. Upon arrival, he showed me the car, took me for a test drive and then went through the car service history and receipts of all work carried out while his wife kindly supplied coffee and biscuits. I found this dealer to be honest and trustworthy. Despite a frustrating 4 hour delay in transferring funds (due to my bank's incompetence) he remained patient and accomodating. Car is running great. Many thanks Rose Motors. A pleasure to deal with.

Reply from Rose Motors on 21/10/20

Thank you very much for your kind words and feedback Barry, the fact you travelled so far to purchase your new car from Rose Motors mean allot to us and so does your feedback and custom. Enjoy the Audi. Kind regards Ajmal

By Marcus W on 18 October 2020 | Verified purchase

The salesman was very polite, very thorough with showing and explaining the car which overall made for a smooth and easy purchase of the car. Highly recommended!

Reply from Rose Motors on 18/10/20

Thank you very much for your kind words, it was nice to meet you and your father. Enjoy your new car. Kind regards Ajmal

By Jacob Luke G on 13 October 2020 | Verified purchase

Great service, was little shocked to find out they deal from home however non the less cannot fault them, would say card payment and finance options would assist a lot of buyers though

Reply from Rose Motors on 13/10/20

Thank you very much for your feedback and thank you for choosing Rose Motors to purchase your new car. Finance is not available on all cars, the lenders will not finance vehicles more than 10 years old or those vehicles which have covered over 100k miles. Congratulations on purchase of your new BMW. Kind Regards Ajmal

By Shaun J on 11 October 2020 | Verified purchase

I am writing this review for the purchase of my new car, from the very moment i seen the advert to handover I really felt comfortable and at ease. There were abundance number of attractive clear picture both inside and out on the advert and their website , they were quick in replying to emails, And very open and upfront About the car replying to all questions quick and honestly. The car was immaculate and drives very well after driving it to work and back for the last 4 month. The sellers we’re honest welcoming and accommodating. Truly happy with the purchase with no regrets at all.

Reply from Rose Motors on 11/10/20

Thank you very much Mr Jackson, enjoy your new car. Kind Regards Ajmal

By David F on 24 September 2020 | Verified purchase

Delighted with the recent experience with Rose Motors. The whole process was very friendly and professional and was made as simple and efficient as possible. Car was good and exactly as described. Would recommend .

Reply from Rose Motors on 25/09/20

Thank you Mr Franklin, it was a pleasure meeting you. Enjoy the Audi A6 Avant S Line. Kind regards Ajmal

By Peter W on 14 September 2020 | Verified purchase

Bought a lovely clean Peugeot 407 from Rose Motors car was clean and drove well. Very happy with purchase and the service. Good honest people which are flawed to find in the motor trade.

Reply from Rose Motors on 14/09/20

Thank you very much for your kind words sir, enjoy your new car. kind regards Ajmal