Customer reviews of Rose Motors

By Natalie A on 01 March 2021 | Verified purchase

Excellent customer service, car as described, cleaned and ready to drive. Very thorough with vehicle history and details. Helpful answering questions and communication was excellent. Very friendly and professional service which is highly recommended.

Reply from Rose Motors on 01/03/21

Thank you very much for choosing Rose Motors to purchase your new car. Wish you and your partner many years of hassle free motoring. Kind regards Ajmal

By Johnathan M on 28 February 2021 | Verified purchase

Absolutely no hesitation or regrets purchasing from Rose Motors. Honest friendly people to deal with, the fact they trade from home made me feel more comfortable and this is the reason I purchased an expensive luxury car from them. All the cars they stocked were clean examples and relatively low priced in comparison to the bigger dealerships who smile at you until you hand over your hard earned cash. Rose motors were different, did not push me to buy but only gave honest accurate advise and let me decide on I wanted to do. My car came fully serviced valeted and with warranty and 12 month MOT-what more could one ask for? I would happily recommend them to family and friends.

Reply from Rose Motors on 01/03/21

Thank you very much for your kind words. Enjoy your new car. Kind regards Ajmal

By Andrew R on 24 February 2021 | Verified purchase

Great guy to deal with, very helpful and knowledgeable. Would recommend.

Reply from Rose Motors on 24/02/21

Thank you very much for your custom and feedback. It was nice doing business with you. Kind regards Ajmal

By David D on 21 February 2021 | Verified purchase

Credit where it’s due, The best dealer experience I have ever had. Amazing customer service and awesome staff. Honest friendly people selling clean tidy selection of used cars.

Reply from Rose Motors on 22/02/21

Thank you David, enjoy your new car. Kind regards Ajmal

By Varonica T on 14 February 2021 | Verified purchase

I bought a BMW car from Rose Motors LTD. I found the car on the website and I phoned to enquire about the car specifications and if the car can be delivered to me in Exeter, Mr Ajmal was very helpful. He answered all my questions quickly clearly and without hesitation. Sent me two videos including everything about the car. He smoothly arranged all the paperwork, and the delivery. He provided a hassle-free excellent service and I received the car to my house within few days despite the lockdown and the festival period. I am so happy with the car and the fantastic service which I really appreciate. Thank you so much for all the help and effort.

Reply from Rose Motors on 14/02/21

Thank you very much for your custom and feedback. It was nice to meet you. Kind regards Ajmal

By Damian F on 12 February 2021 | Verified purchase

Rose Motors quite simply sets the standard that ALL garages should aspire to. The level of service that I experienced from start to finish was quite frankly ... outstanding! Over the years I have bought many cars, regardless of their price point, how they look aesthetically, or what their service records say ... they can be a bit of a risk. Rose Motors go that extra mile to ensure the cars they provide to their clients are impeccable. If you're in the market for something a little special, and want to deal with a team who are honest, follow up on what they say they are going to do and act with the highest levels of integrity. You need look no further! Well done guys, you made buying an important purchase for me a memorable experience for all the right reasons. I will no doubt be seeing you again in the very near future. You restored my faith in garages! Thanks again

Reply from Rose Motors on 12/02/21

Thank you Damian. It was nice doing business with you. Enjoy your new car. Kind regards Ajmal

By Zahida A on 10 February 2021 | Verified purchase

Best dealership I have purchased from, was completely vigilant of COVID guidelines and made the whole experience extremely pleasant. Honest and professional service. Delivered the car within 4 days.

Reply from Rose Motors on 10/02/21

Thank you for your custom and feedback Zahida, it was nice to meet you. Hope to see you again soon. Kind Regards Ajmal

By Anita R on 30 January 2021 | Verified purchase

It was a little difficult buying a used car during Lockdown but Rose Motors made it as easy as possible, they sent me a full video of the car I was interested in, pointed out a couple of small scratches on the outside, showed the clean inside, started it up and showed the instrument panel lit up. All the paperwork was ready when I collected the car and I have a warranty too.

Reply from Rose Motors on 31/01/21

Thank you very much for your custom and kind words Anita, it was nice to meet you and your husband. Enjoy the Focus Zetec. Kind regards Ajmal

By Lynn T on 29 January 2021 | Verified purchase

Great service from start to finish. Really helpful without any pressure. The new car is incredible, absolutely spotless and well presented as well as being a great price, car was exactly as they described it in the video, it was a difficult decision parting with large sum of cash without viewing or test driving but I went ahead based on trust and of course their outstanding reputation. It is hard buying through click and collect however a business with such good reviews would never tarnish their reputation by the sale of a used car of course and this is what made me buy from Rose Motors, I trusted them fully and knew my cash was safe. Personally I have always used main dealers, but noted their customer service very poor. Rose Motors were great, really friendly, courteous and professional and I wouldn't hesitate to recommend them or use them again. I can vouch for them any day, I’m 100% certain if anything did go wrong with the car within warranty period they would be there.

Reply from Rose Motors on 30/01/21

Thank you for the outstanding review, it was nice doing business with you. Enjoy your new car. Kind regards Ajmal

By Danny B on 25 January 2021 | Verified purchase

Highly recommend Rose Motors to anyone who is looking to purchase a quality used car with no storey. Rose Motors got high standards. They are honest, professional and straightforward. Willing to go extra mile, top service, genuine quality cars. Over the years I have bought many cars from garages and have been stung few times, hence was very doubtful when buying again. Due to new regulations for COVID I was not allowed to view or test the car which was very worrying but these are times we are living in. Ajmal sent me a walk around video of the car and pointed out 2 age related marks on the car, I was told the vehicle is in immaculate condition bar the 2 age related marks, was told if I decide to buy and car not as described in video a full refund would be given. I was warmly greeted on arrival and car was exactly as described in video. I would like to say anyone worrying about buying a car from Rose Motors without viewing do not worry they are good people.

Reply from Rose Motors on 25/01/21

Thank you very much for your kind words, it was nice to meet you. Kind regards Ajmal