Customer reviews of Rose Motors
At Rose Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 229 customer reviews
BMW 318D....Purchased 16/01/20
By Paul T on 19 January 2020 | Verified purchase
Arrived at Dealers location in Sutton Coldfield very easy to find and with very convenient train station minutes away....Car was my sons purchase. Owner of dealership Ajmal very pleasant....Fair to say I drove the car myself initially on test run which was fine but Ajmal wanted to provide a proper rigorous demonstration pushing the car which he amply did. Document exchange was provided within his house.... I had genuinely forgotten to ask for one item at the time but an email from me the following day promted a response with what I wanted....Would I buy again from Rose Motors. Yes no reason at this moment in time to say I wouldn't...
A memorable car buying experience
By Pam M on 19 January 2020 | Verified purchase
Bought a lovely car from Rose Motors, very welcoming and honest people to deal with. Soon as the seller spoke to me I got a positive feeling and felt good, after a lengthy test drive I bought the car, it drives good and came with full history. I had Been to viewed Many cars that week and was getting sick of sellers saying it’s clean and runs well over the phone but when I got there the car was absolutely different. Rose Motors car was a proper Rose, so I took it home. No hesitation whatsoever recommending them to others, in fact I’d like to say don’t waste your time go to Rose Motors first, you will save time and will get a good car. We (me and my son) had been to many dealerships and the cars were nowhere near as clean and tidy as Rose Motors cars. Definitely coming back in future to buy again.
EXCELLENT SERVICE I WOULD HIGHLY RECOMMEND
By Rob Y on 18 January 2020 | Verified purchase
My partner and I recently purchased a car from yourselves and I must say the experience was most memorable for all the right reasons. From start to finish our salesman Ajmal was friendly and professional but most importantly honest, never neglecting to keep us in the loop and giving sound advice throughout which insures a smooth purchase. It is so rare to find someone that is not only incredibly knowledgable in their field but also possesses a real passion for what they do. Thank you Rose Motors Of Royal Sutton Coldfield for having such a fantastic approach. Will definitely be recommending to my friends and family!
Easy, helpful and trustworthy
By Stephanie B on 13 January 2020 | Verified purchase
Friendly, kind, honest and welcoming people. Really easy to communicate with speedy replies, easy to organise viewing and helpful with any questions or queries. The car was as advertised, easy to find Location with sat nav, they have a great room where you are able to Sit and sort paperwork. Really happy with our car, drives well and was very clean. Overall really good experience and we would recommend them!
Exactly what you would want from a trader. Quality
By Michael Thomas H on 12 January 2020 | Verified purchase
Very welcoming and enjoyable easy service provided by Rose Motors. Arranged a time to suit around myself. I arrived later than expected. Straight away I got a good vibe by just the way I was spoken too. Polite , clear and most importantly honest. The car was immaculate upon arrival. Had all matching good quality tyres, brakes were brilliant with plenty of life left. Compare to the others I had seen with miss matched tyres and binding, warped brakes and that was from some big dealers thatI won't mention. The interior barely had a mark on it and smelt like a new car, yet it was the highest mileage than the rest I had seen but miles better! It felt solid, I really enjoyed the drive home. Thank you for making the service smooth and problem free. All the best, Michael.
By Hazra D on 07 January 2020 | Verified purchase
Very good service polite reliable was very honest showed me the car after service was very good too i was able to contact them after sale to ask a question.no pushy service where you have to buy the vehicle.
By Emile C on 06 January 2020 | Verified purchase
Decent seller, we agreed on a price and i could barely afford it but im satisfied. Was given reciepts for everything and the vehicle runs fine other than some minor issues.
Welcoming to customers
By Mark M on 30 December 2019 | Verified purchase
Great service and an excellent fleet of cars to go with it, would definitely use again.
By Mohinder S on 29 December 2019 | Verified purchase
Excellent tradesman, very professional and friendly approach. Was not pushy to sell car and very honest, would definitely use again
By Claire D on 14 December 2019 | Verified purchase
I knew what I was looking for and Rose Motors car was more cleaner than few of the others we had viewed. Reasonably well priced but the quality of car was better than all others viewed. It matched my requirements to the right car for me and my wife. Ajmal had the right approach as he explained all the options and never pushed the agenda. The experience was first class and very helpful when I had a few questions when I collected the car. The only problem I have is that the car handbook is overcomplicate and the brief overview is not dry helpful. Honest trustworthy people, went the extra mile in keeping me and my wife happy.
- 0121 6595980 07441 915020
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|Monday||09:00 - 20:30|
|Tuesday||09:00 - 20:30|
|Wednesday||09:00 - 20:30|
|Thursday||09:00 - 20:30|
|Friday||09:00 - 20:30|
|Saturday||09:00 - 20:30|
|Sunday||10:00 - 20:00|
Alternative viewing times available by appointment, please email [email protected]