Customer reviews of Rose Motors
At Rose Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 325 customer reviews
Very pleased .definitely recommend rose motors!
By Karen L on 08 January 2021 | Verified purchase
This is our second car we’ve had from rose motors.. once again , what a fantastic stress free experience !. A Really friendly, helpful people to deal with and above all thrust worthy!.. due to my husband’s being unwell with cancer they were even kind enough to deliver the car to my home .. absolutely faultless service And we will definitely be returning ! 😁thank you
By Gary F on 29 December 2020 | Verified purchase
Very welcoming staff, proper regard for covid. Nice atmosphere with nothing but honest straight forward advice and answers. Was offered drinks too. No sales tactics at all, the car is exactly what I was looking for and at the right price. Would use again when it comes to purchasing another used car.
Our new family car
By Les S on 21 December 2020 | Verified purchase
Super place this is. Went in today to view some cars as I wanted to change sometime soon. I was helped by Ajmal who was amazing throughout. I want to thank him especially for his attention today and for entertaining us and our children. We went in there to view the stock, they was ever so welcoming polite and honest we decided to buy. All the cars we seen at this dealership were so clean and well presented, me and my wife drove 3 cars before making our decision, the owner (Ajmal) was patient and this is what won our heart which subsequently resulted in us buying from him. Thank you Ajmal we love our new car :)
A true honest trustworthy company A*****
By Tania S on 14 December 2020 | Verified purchase
Better late than never... Sorry for delay in this review.. I bought my BMW from Rose Motors who was First class, thank you Ajmal, I bought the car unseen over the phone / email and they didn't fail to deliver, very good service cant fault them.. The reviews this company have is astonishing, my wife and I felt completely safe and secure buying from them and this is the reason we bought the car without viewing.
Very happy customer.
By Adam C on 13 December 2020 | Verified purchase
Knowledgeable and friendly chap served me and my Dad, no messing around and provided a great car and service.
Excellent customer service and communication !
By Vasile-Alin R on 11 December 2020 | Verified purchase
I was full of doubt at first because I honestly dont' trust people but after talking to Sarah and Ajmal, I was reassured that if anything is wrong with the car or if that I am not happy with it, I will receive a full refund. I received a video presentation of the car on WhatsApp as well, so I went to meet him and after 5 minutes of discussing I knew I was in good hands, that he's honest, transparent and reliable. Their Skoda Octavia met all my expectations and I even asked them to help me with the full service and cambelt change which was done also at the garage they are working with. I am very happy with the car, and I'm sure Ajmal will not say no if I will ever need help with it. Thank you !!
THE CLICK AND COLLECT SERVICE
By Dawn P on 28 November 2020 | Verified purchase
Seen a lovely looking car on Autotrader, well presented clean and attractive advert, was not comfortable purchasing by the click and collect service but needed a new car within days but due to COVID restrictions we could not view or test. Decided to part with my cash and put myself in the mercy of the sellers hands. Car arrived delivered to our door in Greater London the next day. I had paid over £8900 for a car which I had not seen or driven, when car arrived it was beautiful clean exactly as it was in the advert in fact better. My wife was in tears, since we paid the cash and up until the car arrived at our door lots of things were going in our head. Once delivered the seller Ajmal called and asked the delivery driver to give me the keys and asked me to drive it and test it. Car drove very good smelt clean and fresh, Ajmal asked if I was happy with car and said if I am not happy he will take the car back and refund me. Such honest person to deal with who put me at ease.
1st class experience
By Stephen M on 28 November 2020 | Verified purchase
Had a great experience buying from rose motors .My previous car was written off on driveway and needed replacement ASAP. Saw the red Mazda 6 sport on website and initially put a call to Rose motors .After a quick payout from insurance, contacted him again and asked if he could deliver to my address 30 miles away , No problem, Delivered car today , with fresh mot , new brake pads and service completed. Great professional 1st class service . Will definitely be using Rose motors again for future car purchases. I have bought about 15 cars over 30 odd years and this was by far the best buying experience, Thanks again
Cannot praise them enough Would give you 10 Star's
By Marcus P on 06 November 2020 | Verified purchase
Honest dealer out there making an honest living, viewed all their cars which were clean and in good condition. They were quick in answering my questions, did not push me to buy, gave me plenty info about the car, showed me all the paperwork and gave me as much time as I needed to make my decision. I received all the help I needed and was given excellent service throughout. I was impressed by the covid measures in place, felt very safe. Ajmal was outstanding.
MERCEDES C CLASS PURCHASE FROM ROSE MOTORS
By Abigail M on 29 October 2020 | Verified purchase
Fantastic service all round. Professional, courteous customer-first mentality. In particular Ajmal was attentive and provided first class service. 1st rate in every way. Delighted with experience. Will definitely be back and will also use for wife’s car now.
- 0121 6595980 07441 915020
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|Monday||09:00 - 20:30|
|Tuesday||09:00 - 20:30|
|Wednesday||09:00 - 20:30|
|Thursday||09:00 - 20:30|
|Friday||09:00 - 20:30|
|Saturday||09:00 - 20:30|
|Sunday||10:00 - 20:00|
Alternative viewing times available by appointment, please email ROSEMOTORSLTD@GMAIL.COM