Customer reviews of Rose Motors

By Craig W on 16 February 2020 | Verified purchase

I recently bought a car from Rose Motors Limited, the salesmen who dealt with me was very helpful and professional in his manner. The whole procedure was explained fully to me nothing was too much trouble for them, they put my wife and myself at ease making the whole experience interesting and enjoyable. I was very pleased with the service I received at this establishment and would not hesitate to recommend anyone wishing to purchase a car to try Rose Motors Limited as the staff and service are first class. It’s very clear from their reputation and Autotrader Reviews they take pride in what they do.

Reply from Rose Motors on 17/02/20

Thank you very much for your kind words, enjoy your new car. Kind regards Ajmal

By Siobhan J on 14 February 2020 | Verified purchase

My experience at this dealership was impeccable. The customer service is welcoming, friendly, attentive and faultless. They gave me all the time that I needed to make the right choices for my new car! I highly recommend! If I could give them more than 5 stars I would.

Reply from Rose Motors on 14/02/20

Thank you very much Mrs Jackson, it was nice meeting you. Kind regards Ajmal

By Elizabeth C on 02 February 2020 | Verified purchase

Fantastic service from start to finish, totally honest dealer (tells you things most other dealers wouldn't) ... Wouldn't hesitate to buy from him again .... Thank you!

Reply from Rose Motors on 02/02/20

Thank you very much Elizabeth, It was nice to meet you and your husband. Enjoy your new car. Kind Regards Ajmal

By Connor B on 30 January 2020 | Verified purchase

Fantastic customer service. Very honest and answers all question quickly clearly and honestly. We dealt with Ajmal who sent a very accurate and informative video before we came to see a very nice Volvo XC60 R- Design. His knowledge of the car was outstanding and we went for a good long test drive. I feel he went above and beyond in answering all of our questions and could not fault his professionalism.

Reply from Rose Motors on 30/01/20

Thank you Connor, enjoy your new car. Kind regards Ajmal

By Andrew P on 25 January 2020 | Verified purchase

I've used Rose Motors LTD twice now, and have been looked after really well. Good customer service, helpful with the issues I needed help with and goo old fashioned honesty. Would highly recommend to anyone and will always use again and as often as needed.

Reply from Rose Motors on 26/01/20

Thank you for your custom and feedback Mr Parker. Look forward to seeing you again in future. Kind regards Ajmal

By David M on 20 January 2020 | Verified purchase

Great car and very honest, helpful seller with great options for delivery etc

Reply from Rose Motors on 20/01/20

Thank you for your custom and feedback Mr Munday, enjoy the Clio. Kind regards Ajmal

By Paul T on 19 January 2020 | Verified purchase

Arrived at Dealers location in Sutton Coldfield very easy to find and with very convenient train station minutes away....Car was my sons purchase. Owner of dealership Ajmal very pleasant....Fair to say I drove the car myself initially on test run which was fine but Ajmal wanted to provide a proper rigorous demonstration pushing the car which he amply did. Document exchange was provided within his house.... I had genuinely forgotten to ask for one item at the time but an email from me the following day promted a response with what I wanted....Would I buy again from Rose Motors. Yes no reason at this moment in time to say I wouldn't...

Reply from Rose Motors on 20/01/20

Thank you very much Paul for your kind words and thank you for your custom, you traveled from Plymouth all the way to Sutton Coldfield to buy your son a car from us, that means allot to me. wish your son many happy years of hassle free motoring. Good luck to your son for his university studies. Kind Regards Ajmal

By Pam M on 19 January 2020 | Verified purchase

Bought a lovely car from Rose Motors, very welcoming and honest people to deal with. Soon as the seller spoke to me I got a positive feeling and felt good, after a lengthy test drive I bought the car, it drives good and came with full history. I had Been to viewed Many cars that week and was getting sick of sellers saying it’s clean and runs well over the phone but when I got there the car was absolutely different. Rose Motors car was a proper Rose, so I took it home. No hesitation whatsoever recommending them to others, in fact I’d like to say don’t waste your time go to Rose Motors first, you will save time and will get a good car. We (me and my son) had been to many dealerships and the cars were nowhere near as clean and tidy as Rose Motors cars. Definitely coming back in future to buy again.

Reply from Rose Motors on 29/01/20

Thank you very much, it was a pleasure meeting you, enjoy your new car. Kind regards Ajmal

By Rob Y on 18 January 2020 | Verified purchase

My partner and I recently purchased a car from yourselves and I must say the experience was most memorable for all the right reasons. From start to finish our salesman Ajmal was friendly and professional but most importantly honest, never neglecting to keep us in the loop and giving sound advice throughout which insures a smooth purchase. It is so rare to find someone that is not only incredibly knowledgable in their field but also possesses a real passion for what they do. Thank you Rose Motors Of Royal Sutton Coldfield for having such a fantastic approach. Will definitely be recommending to my friends and family!

Reply from Rose Motors on 19/01/20

Thank you for your feedback Mr Yates, it was lovely to deal with you. Enjoy your new car. Kind regards Ajmal

By Stephanie B on 13 January 2020 | Verified purchase

Friendly, kind, honest and welcoming people. Really easy to communicate with speedy replies, easy to organise viewing and helpful with any questions or queries. The car was as advertised, easy to find Location with sat nav, they have a great room where you are able to Sit and sort paperwork. Really happy with our car, drives well and was very clean. Overall really good experience and we would recommend them!

Reply from Rose Motors on 18/01/20

Thank you for your kind words Stephanie, it was nice to meet you and your uncle. I hope the journey back to Abergavenny Wales was not too stressful? Enjoy the Focus Zetec. Kind Regards Ajmal