Customer reviews of Rose Motors
At Rose Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 339 customer reviews
Excellent customer service and communication !
By Vasile-Alin R on 11 December 2020 | Verified purchase
I was full of doubt at first because I honestly dont' trust people but after talking to Sarah and Ajmal, I was reassured that if anything is wrong with the car or if that I am not happy with it, I will receive a full refund. I received a video presentation of the car on WhatsApp as well, so I went to meet him and after 5 minutes of discussing I knew I was in good hands, that he's honest, transparent and reliable. Their Skoda Octavia met all my expectations and I even asked them to help me with the full service and cambelt change which was done also at the garage they are working with. I am very happy with the car, and I'm sure Ajmal will not say no if I will ever need help with it. Thank you !!
THE CLICK AND COLLECT SERVICE
By Dawn P on 28 November 2020 | Verified purchase
Seen a lovely looking car on Autotrader, well presented clean and attractive advert, was not comfortable purchasing by the click and collect service but needed a new car within days but due to COVID restrictions we could not view or test. Decided to part with my cash and put myself in the mercy of the sellers hands. Car arrived delivered to our door in Greater London the next day. I had paid over £8900 for a car which I had not seen or driven, when car arrived it was beautiful clean exactly as it was in the advert in fact better. My wife was in tears, since we paid the cash and up until the car arrived at our door lots of things were going in our head. Once delivered the seller Ajmal called and asked the delivery driver to give me the keys and asked me to drive it and test it. Car drove very good smelt clean and fresh, Ajmal asked if I was happy with car and said if I am not happy he will take the car back and refund me. Such honest person to deal with who put me at ease.
1st class experience
By Stephen M on 28 November 2020 | Verified purchase
Had a great experience buying from rose motors .My previous car was written off on driveway and needed replacement ASAP. Saw the red Mazda 6 sport on website and initially put a call to Rose motors .After a quick payout from insurance, contacted him again and asked if he could deliver to my address 30 miles away , No problem, Delivered car today , with fresh mot , new brake pads and service completed. Great professional 1st class service . Will definitely be using Rose motors again for future car purchases. I have bought about 15 cars over 30 odd years and this was by far the best buying experience, Thanks again
MERCEDES C CLASS PURCHASE FROM ROSE MOTORS
By Abigail M on 29 October 2020 | Verified purchase
Fantastic service all round. Professional, courteous customer-first mentality. In particular Ajmal was attentive and provided first class service. 1st rate in every way. Delighted with experience. Will definitely be back and will also use for wife’s car now.
Audi A4 Avant
By Barry H on 21 October 2020 | Verified purchase
I would definitely recommend Rose Motors. I flew from N Ireland so trusting the dealer from the initial phone call was important. This dealer sells a smaller number of high quality cars from his home. Upon arrival, he showed me the car, took me for a test drive and then went through the car service history and receipts of all work carried out while his wife kindly supplied coffee and biscuits. I found this dealer to be honest and trustworthy. Despite a frustrating 4 hour delay in transferring funds (due to my bank's incompetence) he remained patient and accomodating. Car is running great. Many thanks Rose Motors. A pleasure to deal with.
By Marcus W on 18 October 2020 | Verified purchase
The salesman was very polite, very thorough with showing and explaining the car which overall made for a smooth and easy purchase of the car. Highly recommended!
By Jacob Luke G on 13 October 2020 | Verified purchase
Great service, was little shocked to find out they deal from home however non the less cannot fault them, would say card payment and finance options would assist a lot of buyers though
My new car
By Shaun J on 11 October 2020 | Verified purchase
I am writing this review for the purchase of my new car, from the very moment i seen the advert to handover I really felt comfortable and at ease. There were abundance number of attractive clear picture both inside and out on the advert and their website , they were quick in replying to emails, And very open and upfront About the car replying to all questions quick and honestly. The car was immaculate and drives very well after driving it to work and back for the last 4 month. The sellers we’re honest welcoming and accommodating. Truly happy with the purchase with no regrets at all.
Purchase of new Audi from Rose Motors
By David F on 24 September 2020 | Verified purchase
Delighted with the recent experience with Rose Motors. The whole process was very friendly and professional and was made as simple and efficient as possible. Car was good and exactly as described. Would recommend .
Good honest people
By Peter W on 14 September 2020 | Verified purchase
Bought a lovely clean Peugeot 407 from Rose Motors car was clean and drove well. Very happy with purchase and the service. Good honest people which are flawed to find in the motor trade.
- 0121 6595980 07441 915020
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