Customer reviews of Rose Motors

By Karen L on 08 January 2021 | Verified purchase

This is our second car we’ve had from rose motors.. once again , what a fantastic stress free experience !. A Really friendly, helpful people to deal with and above all thrust worthy!.. due to my husband’s being unwell with cancer they were even kind enough to deliver the car to my home .. absolutely faultless service And we will definitely be returning ! 😁thank you

Reply from Rose Motors on 08/01/21

Thank you very much for the repeat custom, I pray your husband gets well soon and fights the disease. Enjoy your new car. Kind regards Ajmal

By Gary F on 29 December 2020 | Verified purchase

Very welcoming staff, proper regard for covid. Nice atmosphere with nothing but honest straight forward advice and answers. Was offered drinks too. No sales tactics at all, the car is exactly what I was looking for and at the right price. Would use again when it comes to purchasing another used car.

Reply from Rose Motors on 29/12/20

Thank you very much Gary, it was nice doing business with you. Kind regards Ajmal

By Les S on 21 December 2020 | Verified purchase

Super place this is. Went in today to view some cars as I wanted to change sometime soon. I was helped by Ajmal who was amazing throughout. I want to thank him especially for his attention today and for entertaining us and our children. We went in there to view the stock, they was ever so welcoming polite and honest we decided to buy. All the cars we seen at this dealership were so clean and well presented, me and my wife drove 3 cars before making our decision, the owner (Ajmal) was patient and this is what won our heart which subsequently resulted in us buying from him. Thank you Ajmal we love our new car :)

Reply from Rose Motors on 21/12/20

Thank you for your custom and feedback. It was nice to meet you all. Kind regards Ajmal

By Tania S on 14 December 2020 | Verified purchase

Better late than never... Sorry for delay in this review.. I bought my BMW from Rose Motors who was First class, thank you Ajmal, I bought the car unseen over the phone / email and they didn't fail to deliver, very good service cant fault them.. The reviews this company have is astonishing, my wife and I felt completely safe and secure buying from them and this is the reason we bought the car without viewing.

Reply from Rose Motors on 14/12/20

Thank you very much Tania, for you to place your trust in us and purchase a car from Rose Motors without viewing it means so much to us and I would like to thank you again for this. Enjoy your new car. Kind Regards Ajmal

By Adam C on 13 December 2020 | Verified purchase

Knowledgeable and friendly chap served me and my Dad, no messing around and provided a great car and service.

Reply from Rose Motors on 13/12/20

Thank you very much Mr Chambers, it was nice to meet you and your father. Enjoy your new car. Kind regards Ajmal

By Vasile-Alin R on 11 December 2020 | Verified purchase

I was full of doubt at first because I honestly dont' trust people but after talking to Sarah and Ajmal, I was reassured that if anything is wrong with the car or if that I am not happy with it, I will receive a full refund. I received a video presentation of the car on WhatsApp as well, so I went to meet him and after 5 minutes of discussing I knew I was in good hands, that he's honest, transparent and reliable. Their Skoda Octavia met all my expectations and I even asked them to help me with the full service and cambelt change which was done also at the garage they are working with. I am very happy with the car, and I'm sure Ajmal will not say no if I will ever need help with it. Thank you !!

Reply from Rose Motors on 11/12/20

Thank you very much for your kind words and thank you for your custom. It was nice to meet you. Kind regards Ajmal

By Dawn P on 28 November 2020 | Verified purchase

Seen a lovely looking car on Autotrader, well presented clean and attractive advert, was not comfortable purchasing by the click and collect service but needed a new car within days but due to COVID restrictions we could not view or test. Decided to part with my cash and put myself in the mercy of the sellers hands. Car arrived delivered to our door in Greater London the next day. I had paid over £8900 for a car which I had not seen or driven, when car arrived it was beautiful clean exactly as it was in the advert in fact better. My wife was in tears, since we paid the cash and up until the car arrived at our door lots of things were going in our head. Once delivered the seller Ajmal called and asked the delivery driver to give me the keys and asked me to drive it and test it. Car drove very good smelt clean and fresh, Ajmal asked if I was happy with car and said if I am not happy he will take the car back and refund me. Such honest person to deal with who put me at ease.

Reply from Rose Motors on 29/11/20

Thank you for your feedback Mr Poole, it was nice doing business with you, I fully understand how you must have felt paying for such an expensive car without viewing or testing it. At Rose Motors we put ourself in the customers shoes, we would never mislead you on the condition or mechanical state of any vehicle, you can be rest assured any vehicle on our website has been fully tested and only ready for sale once we are sure it is worthy of selling through our name. Kind regards Ajmal

By Stephen M on 28 November 2020 | Verified purchase

Had a great experience buying from rose motors .My previous car was written off on driveway and needed replacement ASAP. Saw the red Mazda 6 sport on website and initially put a call to Rose motors .After a quick payout from insurance, contacted him again and asked if he could deliver to my address 30 miles away , No problem, Delivered car today , with fresh mot , new brake pads and service completed. Great professional 1st class service . Will definitely be using Rose motors again for future car purchases. I have bought about 15 cars over 30 odd years and this was by far the best buying experience, Thanks again

Reply from Rose Motors on 28/11/20

Thank you very much for your feedback and custom Mr McCauley, it was nice to meet you. Enjoy the Mazda 6 Sport. Kind regards Ajmal

By Abigail M on 29 October 2020 | Verified purchase

Fantastic service all round. Professional, courteous customer-first mentality. In particular Ajmal was attentive and provided first class service. 1st rate in every way. Delighted with experience. Will definitely be back and will also use for wife’s car now.

Reply from Rose Motors on 06/11/20

Thank you very much for your kind words, it was nice to meet you and your father. Enjoy the Mercedes. Kind regards Ajmal

By Barry H on 21 October 2020 | Verified purchase

I would definitely recommend Rose Motors. I flew from N Ireland so trusting the dealer from the initial phone call was important. This dealer sells a smaller number of high quality cars from his home. Upon arrival, he showed me the car, took me for a test drive and then went through the car service history and receipts of all work carried out while his wife kindly supplied coffee and biscuits. I found this dealer to be honest and trustworthy. Despite a frustrating 4 hour delay in transferring funds (due to my bank's incompetence) he remained patient and accomodating. Car is running great. Many thanks Rose Motors. A pleasure to deal with.

Reply from Rose Motors on 21/10/20

Thank you very much for your kind words and feedback Barry, the fact you travelled so far to purchase your new car from Rose Motors mean allot to us and so does your feedback and custom. Enjoy the Audi. Kind regards Ajmal